Privacy Policy

Here you will find all the information you need about how we protect your privacy and personal data.

The most important basic information:

1. The operator of this website is PRIMA IC s. r. o, with registered office at Ivanská cesta 15, 821 04 Bratislava, Slovakia, ID No.: 47 709 421.

2. We will always follow the law: In order to provide you with all the services we need to know basic information about you. Some of this is personal information. We promise that we will always comply with all generally applicable laws when handling them. We only process your personal data for the purpose for which you have voluntarily consented to the processing.

3. We store your data securely: The data about you is placed in a protected database so that none of the data is leaked. The Website is secured by SSL, meaning that communications between you and our Website are encrypted with a security key so that no third party can read them.

4. We do not disclose information about you to third parties: we do not disclose, share or share your personal data with any other entities, except for organizations with which cooperation is necessary for the proper processing of your order and the provision of our services. These include, in particular, banks, government authorities, external contract accounting firms, web hosting providers, Google (cookies - Google Analytics), delivery companies and websites operated by us: https://ubytovnaprima.sk/ic15/, https://ubytovnaprima.sk/ic23/ a https://ubytovnaprima.sk/c2/ in case you decide to use our accommodation for a certain period of time.

5. You can change your details: you can change your personal data at any time in your user account. You can also revoke the processing of your personal data at any time and easily. Among other things, you have the right to erasure, rectification or restriction of the processing of your personal data. You have the right to object to the processing or the extent of the processing. All these requests simply need to be sent to our e-mail address. However, in this case, we are entitled to request additional information necessary to confirm your identity. We will send you a notification of the measures taken without undue delay and no later than one month after receipt of the request.

So that we can provide you with all the services, we need to know basic information about you. Some of them have the nature of personal data within the meaning of the new Act No.18/2018 Coll. on the Protection of Personal Data and on Amendments and Additions to Certain Acts (hereinafter referred to as the Act on the Protection of Personal Data). We are governed by this law when using your data. We undertake to treat your personal data treat and dispose of in accordance with the valid and effective legislation of the Slovak Republic. We declare that we will process personal data in accordance with good manners and we will act in a manner that does not contravene or circumvent the ZOOA or other generally binding legal regulations. We declare that we will not enforce your consent. Your consent is based solely on voluntary consent.

You do not enter any information on our website that directly relates to the handling of the money in your accounts.

During your visit, temporary non-personal statistical information is stored on our server, which is necessary for the proper functioning of the store (e.g. when you came to the site, where you came to the site from, what you browse most often) and for the purpose of targeting our marketing strategy.

Your personal data will only be passed on to third parties or otherwise communicated if this is necessary for the performance of the purchase contract, on the basis of a legitimate interest or if you have given your prior consent to this:

b) other service providers, third parties involved in data processing and email processing (e.g. web hosting, Google Analytics, our processing - partner websites)

(d) to third parties, such as courts, for the purpose of enforcing or entering into any contract with you

(e) public authorities (e.g. police)

Insofar as third parties use the data within the scope of their legitimate interest, we are not liable for this processing. Such processing is governed by the data processing policies of the companies and persons concerned.

Please note that the processing of your personal data will be carried out mainly in pre-contractual relationships and the processing of your personal data is necessary for the processing of the order and the performance of the agreed contractual relationship in which you act as one of the contracting parties. However, you may also withdraw your consent at any time by sending a written request to the e-mail address indicated on the Website. Immediately upon receipt of your withdrawal of consent to the processing of your personal data, we will ensure the blocking and destruction of your personal data that has been the subject of the processing.

We are entitled to your data continue to process after the end of the original purpose of processing only to the extent and to the extent necessary for statistical, research, traffic and turnover purposes, but in an anonymised form so that you cannot be identified in any way.

The period of collection and processing of personal data shall coincide with the duration of the purpose, its fulfilment and, after the purpose has been achieved, for a maximum period of ten years for the purposes of any invoicing of payments, registration and recovery and assignment of receivables for the service provided, for the purpose of handling submissions, for the exercise of rights or for the fulfilment of other obligations imposed by generally binding legal regulations, the Website Operator is entitled to keep a record of personal data even after the termination of the contractual relationship to which you were a party. In the case of registration, we process your personal data for as long as you use your user account, for a maximum period of ten years.

As a data subject, you can exercise all your rights under the provisions of the GDPR with us.

On the basis of your order made on the website of the Operator, we will process the following personal data:

A. Purpose of processing personal data:

• Registration (adding accommodation)

Information on the rights of the data subject :

Upon written request (online registration form Basic and Standard), you can request information on the status of the processing of your personal data, the cancellation or restriction of the processing of personal data, the correction or amendment of incorrect, incomplete or outdated personal data, the destruction and deletion of personal data if the purpose of processing has been fulfilled or if there has been a violation of the law. You also have the right to object to the processing of personal data. The period of collection and processing of personal data shall coincide with the duration of the purpose, its fulfilment and, after the purpose has been achieved, for a maximum period of ten years for the purposes of any invoicing of payments, registration and recovery and assignment of receivables for the service/goods provided, for the purpose of handling submissions, for the exercise of rights or for the fulfilment of other obligations imposed by generally binding legal regulations.

Data processed:

In connection with the registration and processing of your application, we process the following data: name and surname, telephone contact, e-mail address, contact address (billing address), city, state, postal code, business name, registered office, registration number, VAT number and VAT number.

B. Purpose of the processing of personal data:

• Contact form (Contact)

Lessons on voluntariness :

By sending an enquiry or request to our email or via the contact form on our website, which is not used for processing, you can leave a message, request or any query in relation to the operation of the website and the services provided. These data are not further processed, they are immediately disposed of after your request has been processed.

Data processed:

In connection with contacting you, we process this personal data until your request or enquiry has been dealt with: e-mail and name.

C. Purpose of the processing of personal data:

• Reservation of accommodation facility

Lessons on voluntariness :

You can make a reservation on our website without registering. The data entered will only be stored for the specific reservation for the time necessary to process the request, record the guarantee. The reservation is not obligatory, it is based solely on voluntariness.

Data processed:

We process the following data in connection with the reservation of the accommodation facility: name and surname, e-mail address, telephone number.

D. Purpose of the processing of personal data:

• Testimonials from owners of registered accommodation

Lessons on voluntariness :

If you are the owner and operator of an accommodation facility presented on our website and you are satisfied with our services, prices, promptness and speed of booking and other requests, you can leave us a review on our website.

Data processed:

We process the following data in connection with the sending of the review: email address and name.

E. Purpose of the processing of personal data:

• Advertisement

Lessons on voluntariness :

By filling out the online form on the Advertising subpage, which is not used for processing, you can make a request for accommodation. The data you enter is only available to accommodation providers in the region where you are looking for accommodation. The data is only stored for the time necessary to process the request. After the expiry of the deadline you have entered in the form, all data is irretrievably deleted.

Data processed:

In connection with your enquiry on the Advertising sub-page, we process the following personal data until your request or enquiry has been processed: name, e-mail and telephone number.